DICK'S Sporting Goods Reviews
DICK'S Sporting Goods has an overall rating of 3.4 based on 641 reviews. Customer feedback on DICK'S Sporting Goods is mixed: DICK'S Sporting Goods reviewers highlight positive aspects like wide product selection, competitive pricing, helpful customer service, easy online ordering, which strongly appeal to sports enthusiasts, active lifestyle consumers, families looking for sporting goods. However, DICK'S Sporting Goods is often criticized for its slow shipping times, occasional stock issues, website navigation difficulties, limited in-store availability.
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How would you rate DICK'S Sporting Goods?
All DICK'S Sporting Goods Reviews (641)
Theresa-pickett
May 23, 2026
"I usually try to shop at…"
I usually try to shop at Dick’s because I’ve had good experiences there before and I like sticking with brands I know, but this time was kind of disappointing. I expected a much better selection, especially for shoes and basic workout gear, and it felt picked over. A lot of sizes were missing, and a few brands I thought they’d definitely carry weren’t there at all. The site also kept showing items that looked available, but then they weren’t actually in stock anywhere near me. I still like Dick’s and would check there again, but I ended up having to order from somewhere else to get what I needed...
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hello_janet515
May 05, 2026
"Shipping was slower than I thought…"
Shipping was slower than I thought it’d be, which was kinda annoying ngl. But the box showed up in good shape, so it wasn’t a total headache. Not amazing, not awful, just a little meh.
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andreabrown0785
April 28, 2026
"Shockingly painless checkout"
I had a surprisingly smooth checkout on DICK'S Sporting Goods. Found what I needed, tossed it in the cart, and the promo code box was actually easy to find, which apparently is a luxury these days. Payment went through quickly, and the confirmation email showed up right away. No weird errors, no random extra steps, no website meltdown. simple overall. I’d order again.
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TammyCoburn_00
April 21, 2026
"Easy Return and Quick Refund"
I had to return a pair of shoes, and the whole process was super easy. My refund came through fast with no hassle at all, which definitely gave me confidence ordering from them again.
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hello_louise964
April 21, 2026
"The rewards don’t really add up"
I shop here often, so I started paying attention to how the loyalty program actually works. After a while, I noticed the same pattern: the points build up really slowly, and when you finally get a coupon, there are so many restrictions that it’s hard to use. It’s fine if I’m already going there, but the rewards don’t feel like much of a reason to keep coming back...
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William.hall
April 11, 2026
"The checkout went quick, and..."
The checkout went quick, and my card got processed without any problem. I was kind of expecting something to be slow, but it just went through fine, so yeah, no real issues from me.
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david_Everhart96
March 24, 2026
"Found the Right Running Shoes"
I was feeling a little overwhelmed when I went in because I had no idea which running shoes would actually work for me. The staff was really helpful and took the time to explain my options without making it feel complicated. I ended up leaving with a pair that felt comfortable and right for my runs.
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AmandaParker_42
March 03, 2026
"I tried to price match a…"
I tried to price match a pair of running shoes I found cheaper online. The employee was friendly and did help me out, but the whole process took longer than I expected. They had to check a bunch of details before approving it, and I thought the response would be a bit quicker. I did end up getting the lower price, which was nice, but the rules felt a little confusing and it was more of a hassle than it needed to be. Not a bad experience, just not as smooth or fast as I was hoping...
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JaniceNealon
February 15, 2026
"I order from dickssportinggoods.com every now and then..."
I order from dickssportinggoods.com every now and then, mostly for sneakers, workout clothes, or basic sports gear. The site is easy to use, and I usually don’t have trouble finding what I’m looking for. They do have a solid selection, which is probably the main reason I keep checking there.
That said, I’m definitely careful about the prices. Some of the sales are actually good, but the regular prices can feel a little steep compared to other places. Shipping can also change whether it feels worth it or not. Overall, I don’t mind shopping there, but I usually compare prices before buying.
That said, I’m definitely careful about the prices. Some of the sales are actually good, but the regular prices can feel a little steep compared to other places. Shipping can also change whether it feels worth it or not. Overall, I don’t mind shopping there, but I usually compare prices before buying.
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BROWN
February 05, 2026
"Comfy joggers, but check the waist sizing"
I ordered these joggers from Dick’s and they showed up quickly. Overall, the fit was good and they’re really comfortable, but the waist ran a little bigger than I expected. It wasn’t a dealbreaker for me, but just a heads up for anyone else ordering: I’d take a closer look at the size chart or consider sizing down if you’re between sizes
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hello_doris922
January 27, 2026
"Easy Order and a Small Game-Day Win"
I ordered a pair of cleats and some socks online, and the whole checkout process was painless. I got tracking the next day, and the box showed up right when it was supposed to. One corner was a little smashed, but thankfully nothing inside was damaged. The cleats fit well too, which felt like a small win because I needed them for the weekend. I’d order from them again, though I do wish the shipping updates came through a little faster.
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sherry1979
January 23, 2026
"Pretty smooth experience overall"
I wasn’t really sure what to expect at first, since refunds can sometimes be a bit of a hassle and I figured I’d probably have to follow up a few times. I just submitted everything, kept an eye on my email, and went about my week. The process was actually straightforward, and before I even started wondering too much about it, the money was already back. Ended up getting my refund faster than expected, so that was a nice surprise.
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vivian.Garcia
January 22, 2026
"Website Said In Stock, Store Had Nothing"
The site said it was available, so I made the trip over, and of course the store didn’t have any. Total clown show. Annoying to waste time because their inventory info is apparently useless.
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denise1973
January 18, 2026
"Too unreliable for online orders"
I ordered shoes for my son and the delivery date changed three times. The tracking info barely updated, and when I contacted customer service, they basically just told me to wait a few more days. I was trying to be patient, actually I thought maybe it would sort itself out, but no, it was just frustrating. I won’t be ordering from them online again.
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Rachel.anderson
January 14, 2026
"Fine overall, but not as clean as they make it sound"
I stopped in to pick up a few things, the store was mostly okay. But you know how places always talk about their “clean, welcoming shopping experience” or whatever? Yeah, it didn’t totally match that. A few aisles were messy, there was noticeable dust on some shelves, and the fitting rooms could’ve used more attention. It wasn’t awful or anything, but I did expect it to be kept up a little better.
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PhillipAlexander_90
January 07, 2026
"Pretty Long Wait"
Maybe it’s just me, but the wait felt like it took forever. The staff didn’t seem all that helpful either, so the whole experience was a bit frustrating
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Alejandro.tiry
December 29, 2025
"So, I ordered a pair of…"
So, I ordered a pair of shoes on dickssportinggoods and, it was kind of as easy as you’d hope. I got the pickup email quickly, and when I got to the store, the pickup counter was, like, really easy to find. The employee just checked my ID, grabbed the box, and I think I was out of there in maybe two minutes. Really simple, no issues at all
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maxine_Wilson73
December 29, 2025
"Quick warranty help, honestly impressed"
My cooler broke and I figured the warranty process was going to be a whole thing, but they replaced it with no hassle at all. Super easy and I’m happy with how it went. Then again, when something actually gets handled quickly these days, it feels like a minor miracle
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CharlesOrozco_28
December 29, 2025
"It took awhile to get everything sorted, which…"
It took awhile to get everything sorted, which was kind of not ideal, but in the end it worked out okay. So yeah, overall I’m fine with it.
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LoisBallinger_42
December 16, 2025
"I ordered these shoes in my usual size…"
I ordered these shoes in my usual size because I needed them for that same week, and the box actually had the correct size printed on the label. But when I opened it, the shoes inside were a completely different size, which was frustrating. The return process itself wasn’t difficult, but it was still annoying having to deal with it when I was counting on wearing them. I even double-checked the tag inside the shoe because I thought maybe I was missing something, but nope, just the wrong pair. I expected a little more care with checking before shipping.
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DICK'S Sporting Goods Q&A
Why did you decide to live up to your name?
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Is $#*!'s sporting goods a scam or a legit company?
LucilleKnight
November 06, 2019
“No doubt that $#*!s Sporting Goods is the real deal.”
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