No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of DICK'S Sporting Goods via phone. Our aim is to assist you in efficiently locating the phone number of DICK'S Sporting Goods and address any concerns or inquiries you may have about your DICK'S Sporting Goods purchases. We understand that waiting on hold for extended periods to inquire about your order on DICK'S Sporting Goods can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a DICK'S Sporting Goods representative once you've reached them. By following our step-by-step guide for contacting DICK'S Sporting Goods customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the DICK'S Sporting Goods representative assist you more effectively. We also provide guidance on how to ask the DICK'S Sporting Goods representative for assistance, as well as how to follow any instructions provided by the DICK'S Sporting Goods representative.

With this information, you can reach out to the DICK'S Sporting Goods customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your DICK'S Sporting Goods purchases.

DICK'S Sporting Goods Phone Number

Toll-Free Number:

877-846-9997

Current wait: 23 mins (15m avg)

Hours: 24 hours, 7 days

Best time to call: 9:30am

Want to contact DICK'S Sporting Goods customer service faster? Don't wait on hold! Chat with the DICK'S Sporting Goods team directly via live chat.

Customer Service Phone Number:

  • (877) 614-9173

    Field and Stream Specific Questions

  • (800) 287-9060

    Golf Galaxy Specific Questions

  • (866) 677-4771

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Contact DICK'S Sporting Goods via Social Media:

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What happened: My package was delivered but my envelope is empty. Not really sure as to why. I found it in the middle of my yard because it blew away

What happened: I ordered two baseball bats can I switch the size from **” in length to **” length. Thank you Les Homan order number ***********

What happened: The problem: When will it ship?

What happened: I don’t know if I fully confirmed my order for my Nike shoes and don’t know if they have been shipped

What happened: The problem: Order won’t go through

What happened: The problem: I didn’t get an email confirmation for my order but its in its way. I didn’t get a receipt

What happened: Dear ****’S Sporting Goods Customer Service Team,**I hope this email finds you well. I am writing to address a concerning situation that occurred during a recent purchase at your store in San Diego. On August **, I bought a pair of shoes with a total value of $**.* ($**.** * tax $*.**). However, due to a language barrier, I encountered some difficulties during the payment process that I would like to bring to your attention.**During the transaction, I encountered challenges in understanding the payment procedure due to my limited English proficiency. I was required to attempt reading my credit card information a total of seven times. Regrettably, this confusion led to an unauthorized withdrawal of **,*** Japanese yen from my account.**While I was assured that the amount would be refunded to me at a later date, I kindly request that you expedite this refund process as soon as possible. The unexpected withdrawal has caused inconvenience and financial strain for me, and I believe that a prompt resolution would greatly alleviate this situation.**I understand that such technical glitches can occasionally occur, and I genuinely appreciate your team's assistance in resolving this matter. If possible, please provide me with an estimated timeframe for the refund process, along with any relevant details or instructions I may need to follow.**I value my experience as a customer at your store and believe in the quality of your products. I am confident that your team will take the necessary steps to address this issue promptly and efficiently.**Thank you for your attention to this matter. I look forward to your response and a swift resolution.

QA

How to contact DICK'S Sporting Goods by phone?

To contact the DICK'S Sporting Goods customer service by phone, you can follow these steps:

  • Look up the phone number of the DICK'S Sporting Goods customer service. The phone number is listed on dickssportinggoods.com. Or check out the DICK'S Sporting Goods phone number page on WorthEPenny.

  • Dial the DICK'S Sporting Goods phone number 877-846-9997.

    Hours: 24 hours, 7 days

    Best time to call: 9:30am

  • Wait for an answer: Once the call is connected, wait for a DICK'S Sporting Goods representative to answer on the other end.

    Average wait time: 15m

  • Identify yourself and state your reason for calling the DICK'S Sporting Goods representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from DICK'S Sporting Goods to help them assist you.

  • Ask for assistance: Ask the DICK'S Sporting Goods representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If DICK'S Sporting Goods needs additional information from you or provides any instructions, follow them carefully.

  • Thank the DICK'S Sporting Goods representative: After you have received the assistance you need, thank the DICK'S Sporting Goods representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling DICK'S Sporting Goods, you can follow these steps:

  • Dial the DICK'S Sporting Goods customer service phone number 877-846-9997, which can be found on the DICK'S Sporting Goods website or in your order confirmation email form DICK'S Sporting Goods. Or check out the DICK'S Sporting Goods phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about DICK'S Sporting Goods. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live DICK'S Sporting Goods representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a DICK'S Sporting Goods representative.

  • If the system still doesn’t connect you to a DICK'S Sporting Goods representative, stay on the line without pressing any keys. DICK'S Sporting Goods will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from DICK'S Sporting Goods.

  • Once you reach a live person, explain your issue and provide any relevant information about your DICK'S Sporting Goods order. The DICK'S Sporting Goods representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the DICK'S Sporting Goods website. This may allow you to connect with a DICK'S Sporting Goods representative more quickly and efficiently than calling.

QA

Any tips for calling DICK'S Sporting Goods customer service?

When calling DICK'S Sporting Goods customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your DICK'S Sporting Goods account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the DICK'S Sporting Goods representative without any disruptions or background noise.

  • Be polite and respectful to the DICK'S Sporting Goods representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on DICK'S Sporting Goods.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the DICK'S Sporting Goods representative address your concern.

  • If the initial DICK'S Sporting Goods representative is unable to resolve your issue, politely ask to speak with a supervisor from DICK'S Sporting Goods or escalate the issue to a higher level of authority.

  • Take notes during the call, including the DICK'S Sporting Goods representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with DICK'S Sporting Goods after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling DICK'S Sporting Goods customer service.

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What can I do If I am unhappy with my call to DICK'S Sporting Goods?

If you are unhappy with your call to DICK'S Sporting Goods customer service, there are several options you can try:

  • Call again: Try calling DICK'S Sporting Goods customer service again and speak to a different DICK'S Sporting Goods representative. Sometimes a different DICK'S Sporting Goods representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the DICK'S Sporting Goods representative, you can ask to speak with a supervisor from DICK'S Sporting Goods or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, DICK'S Sporting Goods may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to DICK'S Sporting Goods customer service through other channels, such as email or chat. You can also explore the DICK'S Sporting Goods Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with DICK'S Sporting Goods service, you may want to consider other options such as returning the product you bought on DICK'S Sporting Goods or filing a complaint with a consumer protection agency.

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How do I contact DICK'S Sporting Goods via live chat?

To the DICK'S Sporting Goods customer support via live chat, you can follow these steps:

  • Go to the DICK'S Sporting Goods website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the DICK'S Sporting Goods customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a DICK'S Sporting Goods representative.

  • Provide any necessary information about your issue or question, and wait for the DICK'S Sporting Goods representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the DICK'S Sporting Goods live chat option, you may need to contact the DICK'S Sporting Goods customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact DICK'S Sporting Goods via social media?

You can contact DICK'S Sporting Goods via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact DICK'S Sporting Goods via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for DICK'S Sporting Goods official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of DICK'S Sporting Goods, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about DICK'S Sporting Goods. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the DICK'S Sporting Goods social media team.

Please note that the social media accounts of DICK'S Sporting Goods are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact DICK'S Sporting Goods for certain issues. For urgent or complex issues, it's recommended to contact DICK'S Sporting Goods customer service via phone or chat for more personalized assistance.

QA

Does DICK'S Sporting Goods have an email? How to contact DICK'S Sporting Goods customer service by email?

Yes, to contact the DICK'S Sporting Goods customer support by email, follow these steps:

  • Go to dickssportinggoods.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by DICK'S Sporting Goods and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your DICK'S Sporting Goods order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your DICK'S Sporting Goods order number or username.

  • Once you have completed the email, click send. You should receive a response from the DICK'S Sporting Goods customer support team within a few business days.

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What is WorthEPenny's relationship to DICK'S Sporting Goods?

To put it simply, WorthEPenny is an independent third-party website that is not related to DICK'S Sporting Goods. WorthEPenny provides free tools and resources to assist customers in reaching DICK'S Sporting Goods customer service more efficiently, such as the DICK'S Sporting Goods phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about DICK'S Sporting Goods, as well as forums where DICK'S Sporting Goods customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including DICK'S Sporting Goods, it is not associated with or endorsed by DICK'S Sporting Goods.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the DICK'S Sporting Goods official app or the DICK'S Sporting Goods company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of DICK'S Sporting Goods trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: DICK'S Sporting Goods. All references by WorthEPenny to third-party trademarks like DICK'S Sporting Goods are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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